May 3, 2018, 7:30 pm (
Learn how The Second City is using content and customer engagement technology - like online reviews, a take on the traditional playbill, community and marketing platforms, and data analytics tools - to put the customer at the center of the customer experience, resulting in increased opportunity and revenue. Marilyn is the Vice President of Marketing and CRM at The Second City.
Marilyn is responsible for developing and executing a clearly defined, integrated marketing communications strategy. She plans, organizes, staffs, trains, and manages all marketing functions to achieve objectives of growth, awareness, customer success and making work better. Marilyn exists to empower sales and support the customer. Like The Second City, her career has been one big improvisational act with over 15 years in the technology space and specialized focus in the Manufacturing, Life and Health Sciences, and Financial Services industries. When not geeking out over marketing analytics, she can be found daydreaming about her unrealized dream as a professional wrestler with the WWE.